Call Center Online Booking System
Looking for a call center online booking system?
In recent years, all companies have invested in call centers to answer client inquiries, ask for order details, and to register complaints. However, a lot of times because of a shortage of employees, people have to hold the call for long periods, and cannot reach the department they want to contact.
To avoid putting your customers through this nuisance, you can get a call center online booking system. Bookly offers a complete booking solution that allows your clients to book a time slot to call the concerned department and reach them with no waiting time.
Fully ResponsiveBookly online booking software includes a form that is responsive and can be easily integrated into any website. No matter how large your business is, if you have a website, you can add Bookly call center online booking system to it. The form can be customized in a few simple steps, and you can set the fields the way you want to. Your clients can access this form from their phones as well, and it can allow them to book a time slot for a call any time of the day.
Increase Your ProductivityWith Bookly appointment booking software for call centers, you can enhance the efficiency of your call center business. No more complaints from clients they had to wait a long time to contact the experts, and no more wasted time trying to transfer calls. This plugin can help you save both time and money and allow you to focus on improving your customer care services. When your customer’s needs are met, they would leave happy and are likely to use your services again. Bookly can considerably enhance your sales.
Automatic NotificationsBookly has the feature to send notifications via text or email when a booking is made. Both the clients and the employee would be notified when a client books a time slot to talk to a specific department. Bookly can also send reminders so that the client does not miss their call booking. This can ensure an effective communication system between clients and operators.
Multiple Admin AccountsThis appointment booking software for call centers lets you create multiple admin accounts so all the operators working in different departments can access the bookings panel. They can modify or cancel client bookings and clients would be able to leave feedback for each operator through this plugin. With Bookly call center online booking system, you can effectively run your call center and make sure all of your clients get the time and attention they demand. Full of amazing features, cost-effective, and easy-to-use, Bookly’s plugin is a must-have for all call centers!
What our customers say?
Fabulous plugin. Very very robust. 5 stars all the way. From Support to Ongoing Development to Usability to Flexibility t Coding Methods and Standards.
Support staff has been great. There was an issue with my purchase and they immediately helped me out and even refunded my money for the mistake. Aside from the great customer support, the plugin is amazing and does everything I hoped it would and more!
Great Support and great plugin. The best bookly system for wordpress