Take payments and deposits Making sure that payments are handled correctly and efficiently is a key part of running a shuttle service. Bookly simplifies this process by letting you take payments during the booking process. Bookly comes out of the box with PayPal checkout included. Using the built-in WooCommerce integration you can add in dozens of other payment options. Bookly lets you choose whether to take full payment for the shuttle service or just a deposit.
Match bookings with driver availability Bookly enables you to enter the dates and time that your drivers are available to take bookings. Customers will only be able to make a booking when a driver has an available slot. Through the calendar you will be able to see at a glance which drivers are available and what bookings have been confirmed. This simplifies managing a team of drivers.
Get feedback on the drivers Providing a great experience for your customers is essential for running a successful shuttle service. But keeping track of how your drivers are performing isn’t always easy. Bookly can be enhanced with the Ratings add-on that makes it simple to get accurate and immediate feedback from your customers. Customers can rate your drivers after they have completed their drop-off, which you will be able to see through the admin panel.
Provide a unique login for customers Customers want to make sure that they are able to easily access their shuttle pickup and dropoff details. With Bookly you can provide each of your customers with a unique Bookly login. Using this login they will be able to see all of the details about their shuttle booking. Not only is this more convenient for your customers, it also cuts down on administration requests for this information.
Use SMS and email reminders to keep your customers informed Customers don’t want to miss their travel arrangements. Keeping them informed about the departure time for their shuttle service is therefore very important. With Bookly you can automate this process with SMS and email reminders. These can be used to confirm bookings and to remind customers about their upcoming shuttle appointment. Managing shuttle bookings doesn’t have to be difficult. By integrating Bookly with your website you have a shuttle service booking system that is able to meet all of the needs of your customers and simplify your workflow.